How Raleigh Tree Pros collects, uses, and protects your information.
Short version: We collect your contact information only when you request a quote or reach out to us. We use it to respond to your request and to contact you about your tree service project. We do not sell your information. We do not spam you.
Raleigh Tree Pros ("we," "us," or "our") is a locally owned tree service company operating in Raleigh, NC and throughout Wake County and surrounding areas. This Privacy Policy applies to our website at raleightreepros.com and any information we collect when you contact us or request a quote.
For questions about this policy, contact us at: [email protected] or (919) 629-9191.
We collect information you voluntarily provide when you:
The information we may collect includes:
We also collect standard website analytics data automatically (see Section 4 below), which does not identify you personally.
We use the information you provide for the following purposes:
We will not contact you with unsolicited marketing if you have not requested a quote or expressed interest in our services. If you wish to be removed from any follow-up, simply tell us and we will honor that request immediately.
Our website may use cookies and similar tracking technologies to understand how visitors interact with our site. This includes:
You can disable cookies in your browser settings. Disabling cookies will not prevent you from using our website or submitting a quote request.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes. We may share your information only in these limited circumstances:
In all other cases, your information stays with us and is used only for the purposes described in this policy.
We take reasonable precautions to protect your information. Quote form submissions are transmitted via HTTPS (encrypted) and processed through a secure third-party form service. We do not store credit card or payment information on our website.
No method of electronic transmission is 100% secure. While we work to protect your data, we cannot guarantee absolute security. If you have concerns about sharing sensitive information, please call us directly at (919) 629-9191.
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected - typically the duration of your customer relationship with us - or as required by applicable law. If you request that we delete your information, we will do so within 30 days unless we are required to retain it for legal or business purposes.
Regardless of where you live, you have the right to:
To exercise any of these rights, contact us at [email protected] or call (919) 629-9191. We will respond within 30 days.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
Our website may contain links to third-party sites (for example, review platforms or social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Our team is ready to provide a free quote for tree removal, trimming, stump grinding, and more throughout Raleigh and Wake County.
